The Sports Company Belfast online returns policy
While we do our best at The Sports Company to ensure you have an enjoyable online shopping experience, we understand that from time to time you may need to return an item you have purchased from us.
You may cancel your order within seven working days, beginning on the day you received the goods. We will refund the price of the goods in full along with your delivery charge, however the delivery costs originally paid are non-refundable unless your entire order is cancelled within seven working days of receipt of goods. You will be responsible for the cost of returning the goods to us.
If a refund is payable we will process the refund as soon as possible, or within thirty days of the day you gave written notice of cancellation of your order.To cancel an order you must return the goods to us immediately.
If an item is returned to us in an unsellable condition, we may have to send it back to you at your own cost and risk. This applies to all goods that are returned. Our returns policy does not affect your statutory rights.
If you return goods claiming they are faulty, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible or within thirty days of the day we confirm via e-mail that you are entitled to a refund.
Any orders for personalised goods are non-returnable. This includes team wear with names and numbers printed or any personalised embroidered and printed products.
Please note that this does not affect your statutory rights.
If a refund is payable to you, we will use the same method used by you to pay for your order.
We would recommend that you return your items via registered post, however we cannot accept returns from couriers. If any fees are requested upon receipt of good The Sports Company will not accept the goods.
You can return goods to our distribution centre via postal mail only:
UNIT 19, CITY BUSINESS PARK
You can return the goods in person to either of our stores but please note we cannot give refunds in store to products purchased online. Once they are received in store our distribution centre will be notified and refund will be given via payment method in a reasonable time.
The Sports Company, Unit 5 York Gate Shopping Centre, Belfast, BT15 1WA
Chaplin-The Sports Company, Unit 22, Westwood Centre Kennedy Way, Belfast, BT11 9BQ
For further enquiries please contact
or call us; (028) 90625072